"Customer is rarely right" — When Shark Tank's Mark Cuban opened up on the role of entrepreneurs in innovation

"Customer is rarely right" — When Shark Tank's Mark Cuban opened up on the role of entrepreneurs in innovation
sportskeeda.com

by Amijeet Singh • 2 months ago

Mark Cuban, in a recent interview, discussed the role of entrepreneurs in innovation, stating that while customer satisfaction is crucial, customers often don't drive new product ideas. He highlighted the untapped potential of technologies like Alexa and ChatGPT for entrepreneurs. Cuban also addressed cryptocurrency, asserting it is not dead but needs a significant application, akin to the iPhone's popularization, to reach mainstream adoption. He believes NFTs could trigger this breakthrough.

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