Delta Air Lines announced the launch of its AI chatbot, Delta Concierge, and new in-flight features during CEO Ed Bastian's keynote at the Consumer Electronics Show. The airline will also introduce ad-free YouTube and sports gaming through DraftKings. These innovations aim to enhance customer experiences, leveraging technology to build personalization. Delta's partnerships, including a new one with Uber, reflect a strategy to improve service and profitability in its centennial year.