For Companies, AI Is Actually A Chance For More Customer Contact, Not Less — Here’s Why

For Companies, AI Is Actually A Chance For More Customer Contact, Not Less — Here’s Why
forbes.com

by Mike Murchison • 11 months ago

Mike Murchison is CEO of Ada, an AIpowered platform transforming how brands around the world interact with the people that love them.Its often assumed that AI will make relationships with customers worseor even nonexistent. Businesses only want to offload customer service to AI so they can save

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