Charles Crouchman, Chief Product Officer at Redwood Software, highlights five key automation and technology trends for 2025. He emphasizes the need for enterprises to adopt AI strategically, focusing on specific challenges rather than broad applications. Citizen developers will play a vital role in automating processes, while Agentic AI will autonomously manage tasks like fraud detection. Companies should aim for unified automation platforms to avoid siloed systems, fostering seamless communication across technology stacks.
