CIF Analytics Cloud (for Zendesk)

CIF Analytics Cloud is an AI tool that simplifies support ticket analysis for Zendesk users. It reads and evaluates tickets automatically, offering insights on issues like churn and high-risk accounts. With quick results and easy-to-understand reports, it empowers CX managers to make informed decisions. This tool eliminates manual tasks, allowing teams to focus on improving customer experiences effortlessly.

Top Features

• AI-driven ticket analysis
• Automatic relevance assessment
• Fast and actionable insights
• No manual tagging required
• User-friendly reports
• Focus on critical customer issues
• Integration with Zendesk