What is BEN - Gong for CSM teams!?
BEN is an AI tool crafted for customer success and account management teams. It records and transcribes calls, providing instant insights. With features like meeting summaries and next action suggestions, your team can improve collaboration. BEN integrates smoothly with CRM platforms like Salesforce and HubSpot, making workflows efficient. Say goodbye to manual notes and hello to enhanced customer relationships with BEN.
Top Features
- AI-powered call recording and transcription.
- Automatic meeting summaries with actionable insights.
- Integration with CRM tools like Salesforce and HubSpot.
- Boosts customer satisfaction and retention.
- Enhances team collaboration for exceptional service.
